Refund

Refund Policy

This Dash page explains returns, exchanges, and refunds in a store-specific format. This page applies specifically to bydasho.shop.

Our approach at Dash to exceptions
This exceptions section covers orders and visits through bydasho.shop for Dash. Customized products, clearance or Final Sale items, gift cards, and opened intimate or hygiene-sensitive goods are not accepted for non-quality returns. These exclusions do not limit remedies for damaged, defective, incorrect, incomplete, or otherwise non-conforming deliveries, and they do not limit any non-waivable consumer rights.

Details from Dash on starting a request
For Dash customers at bydasho.shop, this section explains starting a request. When requesting a return or exchange, contact us at Support@bydasho.shop before sending the item. Once the request is approved, Dash will provide a prepaid return shipping label or an equivalent free return arrangement. The store pays the return shipping cost for approved no-reason returns and exchanges. Items sent without prior authorization may not be accepted.

Our approach at Dash to order problems
For purchases made through bydasho.shop, Dash applies the following guidance on order problems. If your delivery is damaged, defective, incomplete, or different from what was ordered, contact us promptly so we can provide a free replacement, exchange, or refund as appropriate.

Our approach at Dash to eligibility
The following eligibility guidance applies to the Dash storefront at bydasho.shop. We provide a 30-day no-reason return and exchange policy. You may request a return or exchange within 30 days after the item is delivered without having to provide a reason.

How Dash handles refund timing
For Dash customers at bydasho.shop, this section explains refund timing. After the returned item reaches us and is inspected, we will notify you whether the refund is approved. Every approved refund is processed to the original payment method within 10 business days.

Details from Dash on condition of returns
The following condition of returns guidance applies to the Dash storefront at bydasho.shop. Please send the item back safely with its included components and original packaging when reasonably possible. Customers may inspect an item as they would in a physical store, but they remain responsible for damage caused by handling beyond what is reasonably necessary to inspect it. No restocking fee is charged.

What Dash customers should know about support
For purchases made through bydasho.shop, Dash applies the following guidance on support. For return or exchange assistance, contact Support@bydasho.shop or 3217040182.

Merchant Information
Business name: Dash
Brand name: Dash
Email: Support@bydasho.shop
Phone: 3217040182
Physical address: 397 Fillmore Ave, Buffalo, New York, 14206, United States